Audio Video Customer Testimonials

Installation and Repair Customer Testimonials

FEATURED CUSTOMER REVIEW - 2009

"Dow Chemical airs a commercial that celebrates "the human element" - the element that makes all the difference, the element that, when added, changes the chemistry of everything else. That is precisely what Ray Estrada does at each job serving each customer with unmitigated and unmatched dedication! Phyllis and I could not be more pleased with the sincerity, the extraordinary care, and the interest shown us by Ray. In today's world, it is simply hard to find guys with that "old fashioned" kind of willingness to do whatever it takes to manage a tough situation and leave the customer smiling.

"In short, Ray has the constitution and commitment of the very best service professionals, and he would readily satisfy those with the highest standards. He has worked for a number of companies acquiring a wealth of technical knowledge that has left him well positioned to install and/or diagnose and repair both high end security and customized audio-video systems. AT&T, Satellite Solutions, CompUSA, and Tweeter are just a few of the names in his impressive resume. I really think you should consider using him whenever your special customers have a need in his area of expertise."

With all best regards,
Paul I. Munves, Ph.D.



UPDATE - AUGUST 1, 2012

Further thoughts, three years later:
TEKMAX has grown considerably but remains a company dedicated to achieving customer loyalty through unmitigated devotion to customer satisfaction. This commitment and attentiveness is what you can expect from TEKMAX. Professional service is indeed as important, if not more so, than the technical specifications of the equipment you may purchase. The quality of the service provided is the one thing that assures the satisfaction in use that a system is intended to provide. It has been three years since we met Ray, and we remain very grateful to him, and to his excellent team, for having been informative, gracious and exceedingly helpful to us in maintaining and enhancing our system at one time or another.

Paul I. Munves, Ph.D.

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ALL PROJECT INSTALLATION AND REPAIR CUSTOMER REVIEWS

"Tekmax Technologies has vast knowledge and deep expertise in the integrated home technology arena. They are not only very good and open minded perfectionists, but also inspiring natural born leaders who strive to pursue excellence in everything they do. Ray is a dedicated, independent and innovative person with lots of knowledge in the residential consumer electronics field. He Is capable of adapting to ever changing working environments, striving to consistently expand his knowledge base and provide his clients with the ultimate experience in home technology. It's amazing to be partnered with such a consummate professional who exudes such stature and dignity. I would highly recommend Ray and his company to accomplish any task or project at hand."
September 19, 2012
DJ Singleton, DMC-D, CGP, ROI, Regional Sales Manager, Crestron Electronics

Top qualities: Great Results, Expert, High Integrity

"I have had the pleasure working with Ray and Tekmax for the last 3 years on various projects at Huawei. With Ray's dedication and his high aptitude of professionalism, Tekmax consistently delivers outstanding products and customer oriented services one project after another. No tasks were ever too big or too small! Tekmax goes to great lengths to deliver flexibility and cost savings to ensure successful implementation on every project Huawei brings to the table. From start to finish, projects are promptly completed as instructed. It is invaluable to have such a flexible, reliable and knowledgeable vendor to be one of your vendor resources. Huawei appreciates the hard work and loyalty for the past years. Sincere thanks."
July 26, 2012
Managing Partner - Tekmax Technologies

"I've now used Tekmax Technologies twice for Smart Home and Audio/video installation. I could NOT be happier with their service. Ray and the team at Tekmax are extremely professional, very detail oriented and did an excellent job on every aspect of my job. 5 Star Rating. I highly recommend Tekmax for your Audio/Video and smart home needs"
Citysearch user "rwands"

"My wife and I were looking for someone to install all of our AV / surround sound equipment in our new house. We were looking for a solution that integrated all of our existing equipment, plus we needed some recommendations on setting up a new family entertainment system. We interviewed several parties and decided to go with Tekmax. After everything was completed we knew we made the right choice. They were very clear on what they could deliver and explained things very well. Their costs were very reasonable. They drew up a plan that made sense and we couldn't be happier with the outcome. The team was very professional and easy to work with and they did an outstanding job. I would highly recommend them if you are looking to upgrade or install family room entertainment."
Adam S. - Dallas, TX

"Tekmax are consummate professionals who fit your media needs to your budget, and get it installed promptly and cleanly. When you call Tekmax, you get them instantly. When tehy book an appointment, they show up on time. When they leave, it all works.
I've used them for residential services, and have referred him to my colleagues to serve our commercial business needs when IT/media systems are to be incorporated"
JT F. - Dallas, TX

"Tekmax listens to the clients needs. They are open to other ideas before coming in with a solution. They take care of their business and I would refer them to all my associates and friends."
Connor C. - Dallas, TX

"They are technical masterminds, who put customer service above all else. His knowledge and application of audio/video setups and installation is superb, and I will certainly be recommending him to anyone I know that could use his work in the future."
Simon T. - Denton, TX

"I can say without reservation, that Ray was consistent as the day is long. As a technician who sometimes put his own health on the line for his client, he is the best. Never have I had to go back and redo any of his work and of everyone in the group, He had the most customer recommendations. Thanks Ray for everything you do."
Lewis F - Dallas, TX

Service Magic TekMax Reviews

Servicemagic Approved Professional

"My expectations were more than fulfilled by the trio that came to my home this afternoon to install a Terk HDTVo antenna on my roof. In particular, Noe Cruz was exceedingly professional and established a great rapport with me. He went above and beyond to understand my unique needs as an over-the-air antenna enthusiast. With his expert counsel, we discerned that the original scheme of a chimney mount were suboptimal. So the plans were changed to mount the antenna on a J-mast at the peak of the roof. Along with Noe, both Ricardo and Jacob did a stellar job of routing the RG-6 cable and properly grounding the antenna. When all was said and done, reception improved remarkably. Even a tiny 300 watt facility transmitting from Cedar Hill now comes in reliability. In short, the professionalism, cleanliness and attitude of the crew was impressive. It's no surprise that Tekmax has so many 5 star reviews."
Bob N. - Frisco, TX

"Tekmax Technologies did a complete installation of my media room (7.1 Home theater setup with a Mitsubishi projector and Polk speakers) as well as my home gym. Ray Estrada is a very thorough, detail oriented, and a dedicated professional with a deep A/V technology background. His pricing was the best on the equipment as well as the installation and his work is truly professional. He was prompt in responding back to me and very thorough in answering my questions. I would highly recommend Ray Estrada and his team at Tekmax and would use their service again in future."
Sujay G. - Irving, TX

"Oh my God, Where do I start. Tekmax Technologies is the BEST! They came in and did they job that I asked. They requested my In-put on everything. Ray and his guys are awesome!! They hung 2 TV's and I have nothing bad to say abut his workmanship. Tekmax is GREAT!"
Allison K. - Mesquite, TX

"Tekmax Technologies did an excellent job. They explained the process every step of the way. They showed up exactly when they said he would and installed my home theatre system so it looks and sounds terrific. They even cleaned up after themselves so that when they left, I was able to enjoy my system immediately. I will be using Tekmax again to do an install in another room. These guys are the best!"
Steve T. - McKinney, TX

"TekMax did an excellent job installing my flat plasma TV (65") and helping me with installing some surrounds, cable management, helping set up my Blu-ray, connecting all the components to my receiver and various other things. Every other installer that I have talked to will nickel and dime you for every little thing you ask them to do but Ray (Tekmax Technologies) did everything in the price quoted. And the price that he quoted was the best and the work that he did is amazing. I would highly recommend Tekmax!"
Allen, TX

"Hire these guys! do yourself a favor. It may cost you more but its worth every penny and then some. Tekmax is what American business should be, knowledgeable, professional and just everything you would want in a contractor. No amount of praise can express the satisfaction my wife and I experienced. If you want it done right hire Tekmax Technologies."
Tony & Lorna S. - Fort Worth, TX

"Very pleased! Showed up on time, completed the mounting of the tv quickly, and I am very pleased with the professionalism - thanks!"
Flower Mound, TX

"Tekmax responded on-time in a truly professional and courteous manner and at the cost promised. I am extremely satisfied and would recommend Tekmax without reservation. Thanks for your services."
Carl O. - Fort Worth, TX

"Ray was awsome!! Hooked up my home theater and was so happy with the results!!! He is muli-talented. I would use his service again!!!!"
Brenda M. - Balch Springs, TX

"They did a great job and did exactly what they said they would do.
I felt like they went above and beyond. Thanks - GREAT JOB!"
Sharon T. - Lewisville, TX

"Able to get my reception to work with out a booster. Other firm said I had to have for an extra $100, Tekmax did not pusth the booster at all. Very professional."
Wayne R. - Richardson, TX

"Tekmax Technologies was great! They were on time, professional, and knowlegable. They cured my problem promptly and answered all my questions. He even helped me with a computer question. I will be happy to recommend them to anyone for their home theater/automation needs without question!"
Randy L. - Forney, TX

"They are professional. They know exactly what needs to be done. Their price is reasonable. I like their services alot. I recommend them to everyone who is looking for complete package without worrying about parts and pieces."
Sari N. - Dallas, TX

"Tekmax was wonderful! Informative, way above & beyond on the professionalism, customer service, informative, knowledgeable. I will most certainly recommend your company to anybody."
Alicia F. - Fort Worth, TX

"I strongly recommend Tekmax Technologies! I hired them to retro-wire coax through the walls of my house. They showed up on time for the job, looking very professional. He thoroughly discussed my different options before he did any work. During this process they were very polite, explained anything that I didn't understand, and were extremely honest. When they began work, it became clear that they are very good at what they do. The installation was neat and clean and looks great. They even vacuumed and cleaned up his work area when he was finished. I would highly recommend this company to anyone due to their honesty, politeness, and expertise."
Travis E. - Dallas, TX

"They called literally within seconds of me submitting my online inquiry, came out the next evening, did a great job adjusting my roof-mounted antenna, and were very professional and thorough in explaining task performed"
Greg D. - Lake Dallas, TX

"Had a problem getting a good signal from the new antenna but TekMax did not stop until it was perfect. Although it took longer than they had planned, they did not stop until the problem was solved and i was completely satisfied."
Ronald B. - Lewisville, TX

"Tekmax installed an antenna in an up-date area, hidden and hanging in my attic. I was very impressed with their knowledge and the professional work that they did, while installing wiring, and hook-ups, to up-date me for the June 12th Digital Transformation. I am now receiving perfect TV reception and can get rid of all my low signal rabbit-ears. I am a very satisfied customer. Thank-you for your promptness."
Tricia B. - Mesquite, TX

"Their professional committment to excellence along with his easy to understand tutorials serve as testimony to his high standards, committment to excellence and his desire to do an outstanding job regardless of the scope or detail. I strongly recommend Tekmax as the professionals on your "call list" for all computer repair or restoration jobs."
Patrick E. - Carrollton, TX

"They where profesional, knowledgeable and on time."
Hurst W. - Midlothian, TX

"Went above and beyond expectations. Made sure everything was perfect, even though I asked for very simple service."
Dallas, TX

"Tekmax was very knowledgeable about antennas and the service there of and I plan on hiring him when I get ready for my flat screen panel tv to be installed if necessary."
Irving, TX

"We have been very pleased with the work by Tekmax. They came out promptly and did an excellent job of meeting our needs. He worked in a very professional manner, explaining what he was doing as he went, and cleaning up after himself when he was done. He is a very personable fellow, and we enjoyed visiting with him as he went about his tasks. We will definitely recommend Tekmax to anyone who needs works installing or repairing an antenna or satellite system. Thanks for a great job!"
Dallas, TX

"After a couple of false starts, (the attic in my old house was strangely built and would not allow an attic antenna to be aimed. Had to move to the outside and that required an amplifier. Denton is infamous for being "in a hole" making antenna TV transmission very difficult.), it finally got done. I now have a HUGE roof antenna, amplifier, and converter box, and so far, excellent transmission of "free TV". The cost was reasonable, considering that difiiculties had to be resolved along the way, and they did absorb the unforseen costs. They are very professional and knowledgeable. They even repaired my computer! Geniuses, both of them!"
Denton, TX

"Great job so far - everything looks and works well."
Southlake, TX

"Very thorough explaining options. Made sure all was working properly before leaving. I am very satisfied."
Dallas, TX

"Tekmax was very prompt, knowledgeable and met all of my expectations. They even cleaned up after themselves. Would highly recommend them and would use them again."
Dallas, TX